Serving collision & auto service needs in Victor, Farmington, Pittsford, Honeoye Falls, Mendon, Bloomfield and Fairport for over 20 years.

2 Railroad Avenue • Victor, NY 14564

Phone: (585) 924-5410

We work with all Insurance companies.


I’m writing to thank you for all the excellent personalized service you have provided to me, my family, and my small business over the years. You have done so much for us.

* You have rescued my wife on many occasions when she has had broken windshield wipers, low tire pressure, or a headlight replacement with a quick unscheduled stop on her way to work.
* You have saved us countless hours on the phone with insurance companies and helped us to arrange for alternate transportation while repair our main family vehicle after a deer collision.
* When my small landscaping business was active, you made fast repair of my 2 work trucks, so my business didn’t suffer.
* You’ve done excellent work detailing both our family vehicle as well as the more challenging cleaning of the interior and exterior of my landscape trucks.
* You’ve always provided expedient service, whether for maintenance or repair and have always inquired as to our transportation needs for the immediate future. We appreciate the lifts.

You have done all these “business” transaction with professionalism and many more over the last 9 years. However, it is refreshing to be treated as individuals and not as an account. My deepest gratitude is for your warm and caring team.
Thank you for providing us with quality work & excellent customer service for the past 18 years.
Austin Spencer always gives me good technical advice on what repairs my car requires.The repair is done on time. Always very helpful to my wife.
My car was recently struck from behind and the insurance company recommended that I use Nu-Look Collision for my repair. I asked if I could choose my own shop and they said yes. I called Austin Spencer Collision in Victor who handles all my maintenance and they quickly and efficiently handled my repair needs. I highly recommend them for collision as well as oil changes, tires, brakes and I even recently purchased my new Interstate Battery there.
I just want to Thank you for all the wonderful care I have received over the years. I will never forget the first time I walked into Austin Spencer to get pictures of my truck taken for insurance purposes. Your staff was friendly, kind, quick, and I felt very comfortable. Since that day I have never gone anywhere else. You have rescued me from various neighboring towns and horrible car situations including accidents, flat tires, radiator, transmission, etc. I have never felt like you were overpriced or taking advantage of me. I have sent all my friends and family to Austin Spencer and I have never heard one complaint! Thanks Again!! I hope you know how much I appreciate you all!